Rite Aid in Willoughby, OH Open now

Reviews about Rite Aid

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  February 18, 2020, by matthew collins
  As stated before in other comments, the service is very poor. Called a prescription in at 4pm and was told it would be ready by 6pm (already seems like an more than enough time for this time during a weekday, but it's winter so I'm sure their a bit more busy than normal). Go through the drive thru at 6:15 Just to make sure I gave them some extra time, and was met with a rude pharmacist. I asked about my prescription and got an answer of " well we just got it now so you'll have to wait at least another hour" with a crappy attitude. I asked how if I called it in at 4pm to a person and not the automated system did you just receive it now? I just got an annoyed answer of well you'll still have you wait at least an hour. Waited and called back so I didn't spend another 40min round trip wasted, and can't even get an answer to see if they have it ready. Needless to say I don't think I'll be using them anymore.
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  February 03, 2020, by Michelle Bandy
  This is the rudest experience I've ever witnessed at a business. The Manager April just totally disrespected and screamed at a customer who was waiting for his wife by the door. He explained he was waiting for his wife and she just was so nasty and screamed loudly while other customers were right there shaking there heads. Will never shop here again!!!!!